Mar 11, 2020 Email support@neopets.com with as much detailed information as you can muster: your old username, the original email or emails tied to the account, your birthday.
On November 15th, 2019, Neopets is celebrating its 20th Birthday. This page shows some of the items and activities available to celebrate.
Hannah and the Lost Time Capsules
Hannah, with the help of Kanrik, leads you with a series of riddles to hunt for Time Capsules hidden all over Neopia - one for each year. The capsules power up the crystal on the table. This event leading up to Neopets' big day all while awarding users with some new items. We've hidden the places in case you'd like to try to solve the riddles yourselves but we've included them below. You can use our Map Links page to help search as well.
| Day 1 - November 11th, 2019 | ||||
|---|---|---|---|---|
| Year | Riddle | Location | Prize | |
| Year 1 | 'Which city lies below, Has neither rain nor snow, Desperate repairs it needs to undergo. Oh. I think you know.' | Link | First Edition of the Neopian Times Book | |
| Year 2 | 'Up where the Bori were taken, And the world does glisten, Where terror isn't forbidden, And an eternal monster lies hidden.' | Link | Giant Omelette Battledome Snowglobe Toy | |
| Year 3 | 'For my name first be happy, Combine it with a small valley, Keep this synonym for the finale, And join the breakout gladly.' | Link | Champions of Meridell Stamp Stamp | |
| Year 4 | 'Can you find this blend? On an island East of mystery. Vanished once from history. Every first makes it at the end.' | Link | Seasonal Pinchit Attack Pea Plushie Plushie | |
| Day 2 - November 12th, 2019 | ||||
| Year | Riddle | Location | Prize | |
| Year 5 | 'A Grundo once approached me, And scanned my wares innocently. But I was misled, And the wrong token was fed, Doom was all that was likely.' | Link | Gallery of Heroes Book Book | |
| Year 6 | 'In a land filled with this year's tension, Where a curse defies convention, And did I forget to mention? It lies within a shape that crosses the third dimension.' | Link | Emperor Razuls Canopic Jar Gift | |
| Year 7 | 'The City's marvels are a boon, Its stone figures opportune, Inside; where books lie strewn, A Lenny could really use a broom!' | Link | Altador Cup with Plushies Gift | |
| Year 8 | 'Can you find this cool cat? Who sees through stars but isn’t a Darblat? She sells wares that she wears, And has a scarf but might have trouble wearing a hat? | Link |
Wearable | |
| Day 3 - November 13th, 2019 | ||||
| Year | Riddle | Location | Prize | |
| Year 9 | 'No buses arrive at this station, Nor does it submit to Neopia's rotation, Defeat an invasion, Without navigation, In a game that disembarks on a deck built for recreation.' | Link | Dr. Sloth Key Quest Figurine Toy | |
| Year 10 | 'Among Islands west of Altador's city, Is one particularly gritty. In its depths this capsule you'll win, If you can find the pool that no one swims in.' | Link | Most Mischevious Neopies Award Gift | |
| Year 11 | 'Not a land or solid state, In a time that has no fixed date, From a strange place this capsule calls, In an archive that has no walls.' | Link | Faeries Ruin Negg Food | |
| Year 12 | 'They say I'm green but I have experience. I wear a hat but I'm no pirate. I have a gill but I'm not a Koi. Who am I?' | Link |
| |
| Day 4 - November 14th, 2019 | ||||
| Year | Riddle | Location | Prize | |
| Year 13 | 'To find this capsule, Ask yourself two questions: Will you regret going to this island? Why cough before you pay in this cave?' | Link | Missing King Milk Carton Food | |
| Year 14 | 'To you this power I shall bestow The voice of the capsule's beckon call: Where tyrants are in name but no tyrants show. The battleground lies ruined but its relic stands tall' | Link | Shard of The Obelisk Battledome | |
| Year 15 | 'For this capsule, you must comb A forest where spirits roam, After all, the Neopocalypse came at a cost. And left some in a cemetary where games are lost.' | Link |
Wearable | |
| Year 16 | 'It rewards where generosity bestows. The plant bears no fruit but smiles as it grows. It's among neither birches nor willows, But lives between petpets and rainbows.' | Link | Charity Corner Donation Box Gift 20,000 Neopoints | |
| Day 5 - November 15th, 2019 | ||||
| Year | Riddle | Location | Prize | |
| Year 17 | 'Do you remember who loves competing? He'd wonder, why you aren't playing, In a place where a guard keep saying: 'Yo! Don't wake the king.' | Link | AAAs Personal Gaming System Toy | |
| Year 18 | 'This riddle could've been cleaner, If you'll pardon my cryptic demeanor. Though this land does have a harbour, You'll find it only in its Battledome arena.' | Link |
Wearable | |
| Year 19 | 'Potions, potions everywhere but this one's not for drinking, In a land where the following needs linking: First, the farthest from dark could use some thinking. Then add Nabile's mask that does no covering.' | Link | Bottle of Wraiths Breath Battledome | |
| Year 20 | 'In a land that's crashed yet unbroken, Where functions can be names spoken, Still, an outwardly nameless yet named hiding spot was chosen, It certainly isn't out in the open.' | Link |
Wearable | |
Hannah and the Lost Time Capsules FAQ
1) What is Hannah and the Lost Time Capsules?
Following instructions on an ancient Bori scroll, Hannah and Kanrik are working together to solve cryptic clues and find 20 secret Time Capsules that can help unleash the power of the Crystal that will restore balance to Neopia’s core.
2) How long will the event last?
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Hannah and the Lost Time Capsules begins on November 11th and will continue till 11:59:59 PM NST on November 15th.3) How do I participate in the event?
After joining the event, click the scroll on the upper right hand corner of the page to unveil your first clue. Solve the riddle to find the correct location for the Time Capsule and receive your prize, then come back to the hub page to continue until you have located all 20 Time Capsules.
4) I found the Time Capsule, now what?
Once you find a Time Capsule, you will receive a prize in your inventory and you will automatically be brought back to the hub page where you can access your next clue. If you have completed all the available clues for the day, you must wait till the next day for the next clue to appear.
5) What happens if I can’t find the Time Capsules?Just keep searching! You cannot move forward until you find the Time Capsule related to your clue. And hurry, Neopia’s future is at stake!
6) Are there prizes for participating in this event?
Yes, there are plenty of unique prizes that reflect significant events related to the year of the Time Capsule.
7) Do I have to participate every day?
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You know how these things work. You don’t have to, but if you want to make sure you won’t miss out on potential prizes, why risk it?
8) Can I participate from my side accounts?
No, you cannot participate in this event from your side accounts.