Step 1: Click ' contact us ' on the bottom of any Neopets page. Step 2: 'Click on 'Submit a Ticket.' Step 3: Under issue type, select 'Frozen Accounts' and the form will appear. Step 4: Fill out the form. The application will detect inactivity and give you a warning 10 minutes.
When you start a new neopets account, your account will have certain restrictions. However, after a while, you will get old account perks! This page will show you both the restrictions on new accounts, and the perks on older accounts.When calculating your account age, do not use the age indicated on your userlookup shield or what it says on the neoboards. Both dates may be off up to two months. To calculate your account age, visit your userlookup, it will say something like:
Started Playing: December 14, 2000
Use this date to calculate how many days/months your account is.
New account restrictions
When you start a new account, there are certain things that you are not able to do until your account reaches a certain age. Here are the things you can and can not do.
Activities:
You can not do the following activities until your account reaches the indicated age.
| 24 hours - Post on the neoboards / join guilds / edit description / neomail 24 hours - Visit (most) dailies 48 hours - Visit Coltzan's Shrine 48 hours - Do the Neopets magazine word scramble 48 hours - Play Test Your Strength 3 days - Submit a game score into the High Score Table 4 days - Collect Advent Calendar prizes 1 week - Vote in the Beauty Contest 1 month - Collect monthly freebies 3 months - See all rarities in Neopian shops (see the restocking section) 4 months - Adopt and Transfer all pets (see the adoption section ) 4 months - Buy from the Hidden Tower |
Restocking:
You are restricted of the rarity you can see in Neopian shops according to your account age.
| Newbie 10 days 16 days 1 month 3 months | - r79 and under - r84 and under - r89 and under - r94 and under - all |
Adopt Pets:
There are certain kinds of pets your are not able to adopt if your account is younger than 4 months, here is the list of ones that are adoptable to 3 months and younger accounts, and the ones that are not adoptable. This also goes for transfers in or out.
These have all been personally tested by us, we even still have the list of pets we used to test them. Thank you nuker for sending in the last few pets!
| Adoptable | Not adoptable | ||
|---|---|---|---|
| Level 1 or 2 pets Blue Brown Checkered Glowing Green Invisible Orange Pink Purple Red Shadow Skunk Silver Speckled Split White Yellow | Level 3 and higher pets Any Limited Edition Pet (Koi, Cybunny, Poogle, Draik, Krawk, Hissi, Jetsam, Kiko, Chomby, Tonu, Lutari) Any Vegetable or Fruit Chia | ||
| 8-bit Alien Baby Biscuit Burlap Camouflage Candy Chocolate Christmas Clay Cloud Coconut Custard Darigan Desert Dimensional Disco Elderly Electric Eventide Faerie Fire | Garlic Ghost Gold Grey Halloween Ice Island Jelly Magma Mallow Maractite Maraquan Marble Mosaic Mutant Oil Paint Origami Pastel Pirate Plushie Polkadot Quiguki | Rainbow Relic Robot Royal Sketch Snot Snow Sponge Spotted Stealthy Steampunk Strawberry Starry Striped Swampgas Toy Transparent Tyrannian Usuki Water Woodland Wraith Zombie | |
Old account perks
Once your account is more than a year old, you will be getting special perks. The older your account is, the more perks you will obtain. Below all perks are listed.
Extra Pound transfers
You get an extra pound transfer (in and out) for each 2 years (24 months) of membership.
| 1 - 23 months | 1 user-to-user transfer |
| 24 - 47 months | 2 user-to-user transfers |
| 48 - 71 months | 3 user-to-user transfers |
| 72 - 95 months | 4 user-to-user transfers |
| 96 - 119 months | 5 user-to-user transfers |
| 120 - 143 months | 6 user-to-user transfers |
| 144 - 167 months | 7 user-to-user transfers |
| 168 - 191 months | 8 user-to-user transfers |
| 192 - 215 months | 9 user-to-user transfers |
| 216 - 239 months | 10 user-to-user transfers |
| 240 + months | 11 user-to-user transfers |
To find out how many transfers you have, visit the Pound Transfer page. Then try to transfer one of your pets, after you've filled in the username of the account (you could do your side account or a friends account, you wont actually be transferring). It will tell you something like this:
You are about to transfer petname to accountname. This will cost 1,000 NP and will count as one of your 5 User-to-User Transfers for this month. Please confirm that you wish to do this.
Then you will know how many transfers you have. After this you can just close the page to stop the transfer.
Hidden Tower Discount Day
Every third Wednesday of the month there is a discount day at the Hidden Tower. There is a 3% discount on all Hidden Tower items for accounts older than 60 months old.
Elite Boutique at the NC Mall
When your account is 49 months old (give or take a few days), you are able to access the Elite Boutique at the NC Mall. You can get there by clicking on the Experienced User icon.
The Elite Boutique sells various neocash items that have a relation with Neopian History. If you want to see the list of items for sale at the Elite Boutique, visit our NC Mall Database.
Extra Trade Lots
When your account age reaches 3 years (36 months) you are given the ability to post 5 extra trade lots on the trading post, in addition to the regular, original 10.
This was posted in the News Features on July 9th, 2010.
| We've added yet another perk for our loyal users! We won't tell you what it is, but you may want to check out your trades... ;) |
Re-reable Books!
As of July 10th, books have a small chance of not disappearing after being read. The lowest minimum age has not been confirmed yet, however accounts 48+ months have been confirmed. ☼Hey, TNT! *throws coconuts at you* Today I decided to read books to my Neopets, and I just so happened to have Altador Cup Through the Ages. When I read it to Emelisea, it didn't disappear! Is this a glitch? Thanks! ~twiddle58
Nope, that isn't a glitch! One of our more recent Loyal User Perks is that there is a small chance a book won't disappear when you read it to your Neopet. :) *picks up the thrown coconut and looks at it* We think it's trying to say something...
Extra Games Room Favourites
At the Games Room you are able to add a certain amount of games to your Favourites page. The number of games you are allowed to add goes up with your account age. Every two years you are able to add three extra games to your favourites, starting at year one. The table below displays how many games you can add to your favourites.| 1 months - 12 months | 12 favourite games |
| 13 months - 36 months | 15 favourite games |
| 37 months - 60 months | 18 favourite games |
| 61 months - 84 months | 21 favourite games |
| 85 months - 108 months | 24 favourite games |
| 109 - 132 months | 27 favourite games |
| 133 - 156 months | 30 favourite games |
| 157 - 180 months | 33 favourite games |
| 181 - 204 months | 36 favourite games |
| 205 - 228 months | 39 favourite games |
| 229 + months | 42 favourite games |
Extra Neoboard Titles
In preparation of Altador Cup V a few new Neoboard Titles were added to the Neoboard Preferences page. New titles are 'Team Moltara' 'Team Diamonds 'Team Dung' 'Team Sloth' 'Team Fyora', 'Team Kass' and 'Team Asparagus'.
Team Moltara is available to everyone.
Team Diamonds is available to accounts 5 years (60 months) and up.
Team Dung, Sloth, Fyora and Kass are to accounts 7 years (84 months) and up.
Team Asparagus is available to accounts 10 years and up.
Later on another new neoboard title was added, 'Unconverted pets are best'. This neoboard title is available for everyone with an account of 10 years or older.
Almost Abandoned Attic
If your account is 3 years old older, you can access the Almost Abandoned Attic. The attic is situated in the south-west house in Neovia. You can enter it by clicking on the door. See image below.
The attic itself works pretty similar to the Igloo Garage Sale. You have to wait for it to restock and then random items appear. Each restock about 5-6 really good items appear and about 10 bad ones. The really good ones could be worth up to millions.
The items sell for the same price as the 'Estimated Value (approx)' on an item's lookup. See for example the Estimated Value of a Chocolate Covered Tomato, it is 1010 NP. Which is exactly what it sells for at the Almost Abandoned Attic.
Extra Neomail inbox space
On August 11th 2010 a new Loyal User Perk was released. This new perk means more space in your neomail inbox if you have an older account.
| For our players that have spent many wonderful years here making friends, we've just made it a bit easier for you to keep in touch. :) |
In the table below you can see how much space is granted.
| Account age | Max Neomails |
| 35 months and below | 100 mails |
| 36 to 38 months | 110 mails |
| 39 to 41 months | 120 mails |
| 42 to 44 months | 130 mails |
| 45 to 47 months | 140 mails |
| 48 to 50 months | 150 mails |
| 51 to 53 months | 160 mails |
| 54 to 56 months | 170 mails |
| 57 to 59 months | 180 mails |
| 60 to 62 months | 190 mails |
| 63 months and over | 200 mails |
General Loyal User Perks
There are also loyal user perks that are not related to account age.
Old: Immunity to colour changes
Unconverted Pets were immune to the colour changing random events. The events shown below would not affect your pets. The random events have since changed and so no site events give colour changes anymore, making this a perk that is no longer active.
| Something has happened! | |
| Oh no! Boochi fires his ray gun and turns petname into a Baby!!! | |
| Something has happened! | |
| Oh no! Where on earth is petname, you cant find him anywhere!!! Where on Neopia could he be? | |
| Something has happened! | |
| A torrent of multi-coloured water falls from the sky and DRENCHES petname!!! You hear evil cackling from the sky... | |
| Something has happened! | |
| Petname doesn't look very happy. In fact, (s)he looks downright Blue. Maybe a toy would help. | |
| Something has happened! | |
| Erm... Petname looks a little... angry. Don't you think you should keep her happy? | |
Future perks
Posting time
The Neopian Editorial hinted at another old account perk. Perhaps in the future, users with older accounts will not have to wait so long between posts at the Neoboards. ☼*Hands you cake* First off I have to say that I love the new rule, no more auto spammers on the AC. :) I'd just like to know what is the time for the new rule? Like, the time in between posts, because I have gotten 153 seconds and a lot of really high numbers. ~electra46
It shouldn't be more than 30 seconds. We're really sorry about the funkiness lately. If you get a long wait time, try refreshing. We've got a couple of rogue servers that are set to the wrong time, so you're having to wait longer than normal to post. (Oh, and don't tell anyone, but we're looking at some ways to cut down on the wait time for older accounts. *fingers crossed*)
TNT also posted on Twitter that there would be more Loyal User Perks.
| Yup! :) RT @rachhh_x: @OfficialNeopets I'm loving the loyal user perks, are there any more on the way? :) |
The world of Neopia has many exciting things to do, but not all of them are immediately available to new players. If you've just joined the site, or you're a long-time player using a new account, here's a list of activities that you'll have to wait a while to try.
Note that your account age might not be the only thing stopping you from playing the game normally. No matter how old your account is, you'll need to create or adopt your first Neopet before you can access a lot of the site's basic features. 55 species is a lot to choose from, we know, but you can always change your mind later, so take the plunge and pick a favourite!
You'll also need to activate your new account by linking it to a valid email address before you can enjoy the site to its fullest. If you don't have an email address already, create a free one online -- all that matters is that The Neopets Team can use it to contact you.
What do you MEAN, I'm too young?
Communication
How To Make A Neopets Guild Layout
One of the first things a new player might want to do is make friends. However, you won't be able to do so right away.
If your account is younger than one day, you cannot post on the Neoboards, join a guild, or use Neomail. This stops players who have broken the rules and been frozen or silenced from simply creating another account and doing the exact same thing.
Creativity
Brand-new users will have to wait a little while before they can express themselves in customisable areas of the site. If your account is younger than one day, you cannot create a shop, gallery or guild, or edit your userlookup, your pet's lookup, or your pet's homepage.
Shopping
There are two kinds of shops on Neopets: user shops run by players, and main shops run by The Neopets Team. If you have enough Neopoints, you can buy as many items as you like from user shops as soon as you start playing Neopets. However, some items in the main shops can only be bought by players with older accounts. This is based on items' Rarity Value.
- If your account is younger than ten days, you can buy items whose rarity is lower than 84.
- If your account is younger than 16 days, you can buy items whose rarity is lower than 89.
- If your account is younger than one month, you can buy items whose rarity is lower than 94.
- If your account is younger than three months, you can buy items whose rarity is lower than 99.
- If your account is four months or older, you can buy anything in the main shops (if you're fast enough to buy it before it sells out!)
You can look up an item's Rarity Value in the Item Database, and read more about buying and selling items in Neopian Economics 101.
The Hidden Tower
The Hidden Tower is a very special shop, with unusual items always in stock at fixed prices. The tower is completely invisible to passers-by, but if you're new to the site, it may also be unusable.
- If your account is younger than one week, you cannot visit the Hidden Tower at all.
- If your account is younger than four months, you can visit, but you cannot buy any items.
Adoption and Transfers
Instead of creating a Neopet from scratch, you may want to receive one from another player via Safe Transfer, or adopt an ownerless Neopet from the Pound. Both of these are great ways of adding to your Neopet family, but younger accounts can only receive or adopt certain Neopets.
If your account is younger than four months, you can adopt
- an Acara, Aisha, Blumaroo, Bori, Bruce, Buzz, Chia, Elephante, Eyrie, Flotsam, Gelert, Gnorbu, Grarrl, Grundo, Ixi, JubJub, Kacheek, Kau, Korbat, Kougra, Kyrii, Lenny, Lupe, Meerca, Moehog, Mynci, Nimmo, Ogrin, Peophin, Pteri, Quiggle, Ruki, Scorchio, Shoyru, Skeith, Techo, Tuskaninny, Uni, Usul, Vandagyre, Wocky, Xweetok, Yurble or Zafara
- that is Blue, Brown, Checkered, Glowing, Green, Invisible, Orange, Pink, Purple, Red, Shadow, Silver, Skunk, Speckled, Split, White, or Yellow
- and Level 1 or 2.
You can still get a pet of a species and colour that isn't listed here by creating it on a pet festival day, or by using the Lab Ray, an item, or the Rainbow Fountain to alter a pet you already own.
These restrictions apply even if you previously owned the Neopet you're trying to adopt. If you train a pet to Level 3 or above and then send him/her to the Pound or to another user, you won't be able to take him/her back until your account is old enough.
If your account is four months or older, you can adopt or receive a pet of any colour, species and level, as long as you have enough Neopoints to pay the adoption or transfer fee.
You can read more about Limited Edition and Restricted Neopet species here, and about adoption and transfer here.
I'm not your run-of-the-mill everyday Neopet, you know.
Regular Activities
You can take part in many activities every week or every day -- but probably not on your first day.
- If your account is younger than one day, you will be unable to take part in most daily activities.
- If your account is younger than two days, you can take part in most daily activities. However, you will be unable to visit Coltzan's Shrine.
- If your account is younger than four days, you cannot receive gifts from the Advent Calendar. (This activity only works in the last month of the year, no matter how old your account is.)
- If your account is younger than one week, you cannot vote in the Beauty Contest.
- If your account is younger than one month, you cannot collect monthly freebies.
Want Even More?
Once your account is more than a few months old, you'll be a full-fledged Neopets player, able to take advantage of almost everything Neopia has to offer. But the fun doesn't stop there! As your account gets older, Neopets just keeps getting better. If you can't wait to find out what the future has in store, click here for a list of the treats and perks that are only available to long-term players.
Make A Neopets Account
This article was written by: Dream