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Neopets Premium is a service offering a variety of benefits and site enhancements to players willing to pay a subscription fee.
Information on the old version of Premium is available in our Premium archives.
Premium Basics
Like the NC Mall, Neopets Premium is a way for players to support the Neopets site by spending real-world money. However, while the Mall takes one-off payments in return for single items, Premium is a longer-term commitment, taking a monthly or yearly subscription fee until the player chooses to cancel. In return, Premium subscribers have access to a variety of perks that aren't normally available. Despite TNT's occasional jokes about outrageous Premium privileges, in reality they're nothing mysterious or game-breaking -- just a few small tweaks and additions to the site that make Neopets a more interesting or convenient experience.
Neopets Games Not Loading 2019
Subscribing
Interested users can sign up by going here.
Payments
At the moment, there is no option to pay for Premium with Neocash. However, you can use Paypal, the same service you may well have used at the NC Mall. Alternatively, you can use a credit or debit card (remember to ask the card-holder's permission if the card is not in your name). You'll need to enter your real name, address and billing details, but don't worry -- they won't be available to other players on Neopets.
Prices
Subscribing to Neopets Premium will cost you (or your friend or relative) $7.95 per month (roughly €5/6 Euro), which works out to $95.40 for twelve months. You can also choose to be billed every four months, at a cost of $24.95 every cycle, or $74.85 a year. If you choose to get billed by the year, the cost is $69.95. If you're a young person on a budget, getting billed every four months is a great option - it's $20 less a year than by-month, but isn't such a big chunk out of your budget at one time as the by-year plan.
Referrals
Signing up for Premium used to require a referral from a current member. This is no longer the case. There is no longer a Premium Referral system.
Side Accounts
Unfortunately, you cannot have Premium on your side accounts. You can only subscribe to Premium on your main account. (If you decide to switch your main account, you should wait until your active Premium subscription runs out.)
Premium Benefits
No Advertisements
The first thing you'll notice is that all the adverts you'd normally see around the site have vanished. As a Premium Member, you'll never see another advert or sponsor spot again — that includes banners and preloaders. (Some sponsor activities, like hunts for item prizes, will still be available, but you'll have to visit them yourself.)
Never again!
Premium Toolbar
The next thing to become obvious is the toolbar at the bottom of the page - it includes the Super Shop Wizard, a special Premium Featured Game, Dailies Links, Space Faerie Scratchcard Redemption, a link to your Premium Neodeck, a link to the Premium Neoboards, and a link to the Premium FAQ.
Premium and Charter Neoboards
You'll also have access to the Premium Neoboards. There are six of them. Three of them are available right away - Help, Main Hall, and Spotlights and Games. The other three - Charter: Main, Charter: NC Mall, and Charter: Trading/Auctions - are only available once you've been a Premium Member for around four months. Because access to these boards is limited, they're quieter and more relaxed than most of the Neoboards, but that doesn't mean they don't see some really interesting conversations and a strong sense of community. They make a nice place to hang out and chat about Neopian life with other Premium subscribers.
Premium Avatar and Site Theme
You'll automatically receive the 'Premium Space Faerie' avatar and the 'Space Faerie Premium' site theme. Both the avatar and site theme count as default ones, rather than 'secret' ones, and disappear if you cancel Premium.
Space Faerie Charm
The Space Faerie Charm, like the Lutari Talisman, is not a virtual item. It appears on your userlookup among the Site Feature Trophies. This valuable trinket can double the Neopoints you earn from Flash games when you send your score. (Yes, this means you can earn more than 1000 NP from a game, if the doubled score is high enough. If you send a score for 1000 NP on the Featured Game, you may even get 4000 NP!) The charm activates randomly, though; you can't choose which Flash game it activates for, and it doesn't differentiate between a high-scoring game and a low-scoring one. This doubling occurs prior to any additional Neopoint bonus granted by your Lutari Talisman.
I'm so mystical!
Premium Cards
You'll notice a new addition to your Neodeck -- a section called 'Premium Cards'. These aren't items you can sell or trade; they're just exclusive little pieces of art you can show off that measure how long you've been Premium. They're often themed around the name of the Neopian month in which they were awarded, and you can see a collection of them in our Image Emporium.
The Super Shop Wizard (SSW)
One of the most talked-about benefits of Premium, the Super Shop Wizard can be found on the bottom left section of your toolbar. It looks and acts a lot like the regular Shop Wizard, but with one major difference: it searches every user shop in Neopia, rather than just a few at a time. This means you can find the lowest price a lot faster!
However, there are a few limitations. First, you can't use the SSW to search for paintbrushes, transmogrification potions, Nerkmids or lab map pieces of any kind. Searching for any of these items will return the message 'Sorry, you are not allowed to search for ______ with the Super Shop Wizard'. Secondly, the number of times you can use the SSW per hour is restricted. After a random number of searches, the Wizard will become 'tired' and ask you to come back later. You can still use the regular Shop Wizard if this happens.
SSW bans always last until the top of the next hour. If you are banned at 1:15, your ban will last 45 minutes; if you are banned at 1:59, your ban will last only one minute. If you find yourself getting banned from the SSW a lot, you may want to space out your searches more. Constant searching will tire the Wizard faster, and may also lead to him taking longer resting periods.
Like the regular Shop Wizard, the SSW may not be used on Faerie Quests. (Briefly following the initial release of the Premium overhaul, however, users on quests could use it, but no longer.) It also isn't any more powerful for gallery searches than its ordinary cousin. So if you want to rummage through other users' galleries, it's probably better to use the normal Wiz and save the SSW for when you really need it!
Additional Random Events
You may already recognize the message 'Something Has Happened,' which announces a Random Event. Premium has its own Something has Happened! events. Just as Random Events pop up while you're browsing the main site, so do Premium Random Events. (It is possible to get both a regular random event and a Premium one on the same page).
Premium Something Has Happened! Events, unlike the regular kind, are always good, though they are much more limited in variety. You will either receive a random amount of NP (usually between 1,000 and 3,000), or have a random item (r1-r75) fall into your lap.
The Cosmic Dome
If you're a Battledome fan, you'll know there are several different arenas your pet can fight in, from the creepy Rattling Cauldron to the futuristic Neocola Centre. Premium Members have one more to choose from: the Cosmic Dome. This star-studded arena is currently home to a couple of unique 1-player challengers. You can read about them and their prizes here.
Additional Pet Slot
Since 2012, all Premium members received an additional pet slot. From 2012 through October 2017, this meant a Premium account could have 5 Neopets to take care of. From October 2017 onward, with the release of the 'fifth' Neopet slot for all Neopians, Premium members can take care of up to 6 Neopets.
If you cancel Premium, you'll retain the extra pet slot until your membership expires, at that point you'll have two options. The first is to transfer one of your pets to another account. The other is to select a pet to forfeit and place into the Neopian Pound. If you choose the latter option, the pet will go into limbo for 90 days, during which only you are able to re-adopt it on that account (either by transferring another pet or by re-subscribing to Premium). After those 90 days, it will be dropped into the pound, where anyone can adopt it. You must choose one of these options when the time comes, or you will not be able to continue playing on the site.
Note About Lutaris: When you cancel Premium, even though the Neopet you select to give up into limbo isn't immediately placed into the Pound, Lutaris cannot be re-adopted if you re-subscribe or make room for another Neopet. They act just as if you were to abandon a Lutari like normal. (If you abandon a Lutari, it will 'run away' and cannot be re-adopted.) It is highly recommended that you do not abandon a Lutari as part of the Premium extra slot forfeit process.
Space Faerie Scratchcards
Every Friday, you will receive a special Space Faerie Scratchcard. This isn't a regular item, so you can't sell or trade it, and it doesn't affect your ability to purchase other scratchcards around Neopia. You can access the Scratchcard by clicking the Space Faerie Scratchcard link on the middle right of your toolbar.
Here are the current prizes:
| Symbol | Prize for 3x Match |
A random amount of Neopoints (usually 1000-5000NP) | |
Staff of the Space Faerie | |
Space Faerie Pull Along Toy | |
Space Faerie Blocks | |
Space Faerie Crisps | |
Space Faerie Pencil Case | |
Space Faerie vs. Dr. Sloth - The Novel | |
Space Faerie Hair Brush | |
Space Faerie Mirror | |
Space Faerie Notebook | |
Space Faerie Doughtnut | |
Miras Travels Through Space: An Autobiography | |
Nebularis Petpet | |
10,000 NP | |
A Mysterious Token that can be redeemed for random prizes at the Space Faerie Vending Machine! |
Check out our Space Faerie Vending Machine guide for more information on the machine and what you can win.
The prizes below were available until November 2013, when new prizes were introduced:
| Symbol | Prize for 3x Match |
Space Faeries Shield | |
Space Faerie Tales | |
Space Faerie Bean Bag | |
Space Faerie Keyring | |
Space Faerie Pen | |
Space Faerie Plushie | |
Orbulon Petpet | |
A token for the Neocola Machine |
Premium Featured Game
In addition to the regular featured game, every day Premium members have an additional featured game that can be played for double NP. Clicking on the featured game spot on your Premium Toolbar will allow you to view the game for the day; it also gives a link to the game itself.
Dailies Panel
Neopets Not Working In Edge
With the new Premium Toolbar, there is a 'Dailies' spot that allows you to add, order, and customise your dailies routine. Clicking on the spot will bring up a small window in which you can select a daily you've already added, rearrange your dailies (by clicking on the lock icon), and manage your dailies (by clicking on the cog icon).
Neopets Not Working On Chrome
To add or modify which dailies options you have, click on the cog icon. A page of popular dailies will appear, ordered by land. You also have the option of choosing five custom dailies that are not on the page.
To rearrange your dailies, simply click on the lock icon to 'unlock' it, and move your modules on the dailies window around!
Extra Gallery Categories
Normally, you're allowed to create up to 20 different categories for your gallery to divide up your items. However, while you're a Premium member, you can create up to 30 categories. This perk became available on August 1, 2018.
This perk does not affect the upgrade cost for your gallery. It is currently unknown what will happen to extra categories once your Premium membership expires.
Customisation Journal
The Journal became available to Premium members on August 1, 2018. It allows you to take a snapshot of any of your Neopets on a given day to save an image of their current customisation. You can then write a short description, and have it on display for other Neopians to view.
The Journal is accessible from the Premium Neopets bar at the bottom of every page. If you have the bar disabled, you can also access the Journal from your userlookup (it's located under where the NC Mall Album would normally exist).
You may make up to 6 entries per day. Each entry you make can have a custom title and description, and it will automatically record the colour and species of your Neopet, along with a list of the current clothes it is wearing. The list of clothing is accessible by clicking 'Petinfo' under each entry.
Free Species Change
Once a year, Premium members have access to change the species of any one of their Neopets. This perk is only available once per 365 days per account. That means that if you sign up for Premium for 1 month in November and then cancel, you cannot sign up for another month in January to use the perk again. You will need to wait a full year to use the perk on your account again.
Using the perk is simple. Select your Neopet that you would like to change, and then select the new species that you could like to convert it into. When you make the change, the colour that your Neopet is will transfer over. For example, if you currently have a Mutant Grundo and you wish to change the species to an Acara, you will get a Mutant Acara.
If the colour of species you wish to change into does not exist, then you will have the option to select an entirely new colour. The list of available colours does not have any restrictions like the Rainbow Fountain.
You may not use this perk to change your Neopet into a Draik or Krawk.
Of particular note, this means that you can create an Ice Bori, which was only available for a limited time in 2004. To do this, you will need to paint your existing Neopet that you wish to change into a colour that is not available to Bori. (Check out our Rainbow Pool for list of colours that Bori cannot be painted.)
At the time of writing, Sketch is not available to Bori, so if you took a Sketch Chia to change into a Bori, you would have the option to create an Ice Bori. (Make sure you research beforehand to confirm that Bori still lack a particular colour—they receive new options every year in October for Bori Day!)
Space Faerie Quests
On March 15, 2019, it was revealed in editorial 859 that Space Faerie quests are only available to Premium users. This was previously unconfirmed by any official sources. For more information on the Space Faerie's quests, see our Faerie Quests guide.
Occasional Perks
Naturally, it's impossible to know what TNT are going to think up next, and from time to time they may award an extra perk that doesn't fall into any of the above categories. An example would be the free Floating Space Faerie Doll that was given away to Premium Members in a limited-time promotion at the NC Mall.
Premium Bonus Collectibles
In January 2013, another new premium perk was introduced: free monthly Neocash items. The collectibles are awarded on or about the 15th of each month during your active subscription. Premium members are notified via Neomail, and the item is automatically deposited in your inventory.
The items are special Neocash items awarded only to current premium players. They can be traded or gifted using a Neocash gift box like any other Neocash item and are yours to keep even if you cancel your subscription.
When you sign up for premium, you will also receive the last collectible given out. For example, if you sign up on March 3rd, once your membership activates, you should receive a Neomail awarding you the collectible from February 15th. This means each collectible is available from around the 15th of each month until the 14th of the following month.
Premium Bonus Collectibles - 2020
| January 2020 Premium Collectible: Bruce Ice Skating Sculptures Foreground (wearable) | February 2020 Premium Collectible: Blooming Flowers Swing (wearable) | March 2020 Premium Collectible: Green Glowing Garland (wearable) |
Premium Bonus Collectibles - 2019
| January 2019 Premium Collectible: Starry Eye Contacts (wearable) | February 2019 Premium Collectible: Plushie Pillow Fort (wearable) | March 2019 Premium Collectible: Amidst the Cloverfield (wearable) | April 2019 Premium Collectible: Festive Negg Basket (wearable) |
| May 2019 Premium Collectible: Maypole Parasol (wearable) | June 2019 Premium Collectible: Wooden Summer Swingset (wearable) | July 2019 Premium Collectible: Castle in the Sky (wearable) | August 2019 Premium Collectible: Fall Leaves Shower (wearable) |
| September 2019 Premium Collectible: Giant Sunflower (wearable) | October 2019 Premium Collectible: Ghoulish Ghosts Garland (wearable) | November 2019 Premium Collectible: Flow with Fall Frame (wearable) | December 2019 Premium Collectible: Candy Cane Scarf (wearable) |
Premium Bonus Collectibles - 2018
| January Premium Collectible: Joyous Wintery Occasion Background (wearable) | February Premium Collectible: Wreath of Love (wearable) | March Premium Collectible: Raining Pot of Gold (wearable) | April Premium Collectible: Light Up Rustic Background Item (wearable) |
| May Premium Collectible: Dreamy Garden Patio Background (wearable) | June Premium Collectible: Doorway to the Ocean Background (wearable) | July Premium Collectible: Mountainside Getaway Background (wearable) | August Premium Collectible: Mystically Guided Path Background (wearable) |
| September Premium Collectible: Autumn Cottage Background (wearable) | October Premium Collectible: Enchanted Pumpkin Patch Background (wearable) | November Premium Collectible: Daydreaming Sanctuary (wearable) | December Premium Collectible: Archway of Lights (wearable) |
In addition to the usual monthly collectibles, a special item was awarded on December 11, 2018 to all active Premium members:
| December 11 Advent Calendar Y20 Frame (wearable) |
Premium Bonus Collectibles - 2017
| January Premium Collectible: Winter Carriage (wearable) | February Premium Collectible: String Hearts Wooden Garland (wearable) | March Premium Collectible: Shamrock Frame (wearable) | April Premium Collectible: Overgrown Tracks Background (wearable) |
| May Premium Collectible: Hanging Garden Background (wearable) | June Premium Collectible: Mermaid Face Paint (wearable) | July Premium Collectible: Luxurious Hammock (wearable) | August Premium Collectible: Beach Front Yoga Studio (wearable) |
| September Premium Collectible: Hanging Autumn Lanterns (wearable) | October Premium Collectible: Abandoned Cabin Background (wearable) | November Premium Collectible: Window of Light Background (wearable) | December Premium Collectible: Sleigh Over Neopia Background (wearable) |
Premium Bonus Collectibles - 2016
| January Premium Collectible: Snowy Gazebo (wearable) | February Premium Collectible: Colourful Heart Gate Foreground (wearable) | March Premium Collectible: Wooden Shamrock Handheld (wearable) | April Premium Collectible: Glass Raindrops Suncatcher Garland (wearable) |
| May Premium Collectible: Spilling Flower Pot Foreground (wearable) | June Premium Collectible: Butterfly Bouquet (wearable) | July Premium Collectible: Summer Folly Background (wearable) | August Premium Collectible: Cathedral Trellis Frame (wearable) |
| September Premium Collectible: Wheat Field Foreground (wearable) | October Premium Collectible: Illuminated Jack-o-Lantern Garland (wearable) | November Premium Collectible: Cinnamon Stick Candles Foreground (wearable) | December Premium Collectible: Snowglobe Snowman (wearable) |
Premium Bonus Collectibles - 2015
| January Premium Collectible: Heart in the Clouds Garland (wearable) | February Premium Collectible: Valentine Glade Background (wearable) | March Premium Collectible: Lucky Emerald Carriage (wearable) | April Premium Collectible: Lovely Lilac Stairs Background (wearable) |
| May Premium Collectible: Stone Bridge Foreground (wearable) | June Premium Collectible: Flowering Bicycle (wearable) | July Premium Collectible: Entryway to Summer Background (wearable) | August Premium Collectible: Blue Moon Field Background (wearable) |
| September Premium Collectible: Hidden Alley Background (wearable) | October Premium Collectible: Silver Swirl Contacts (wearable) | November Premium Collectible: Long Sweater with Scarf (wearable) | December Premium Collectible: Metal Trees Foreground (wearable) |
Premium Bonus Collectibles - 2014
| January Premium Collectible: Heart Contacts (wearable) | February Premium Collectible: Lighted Tree House Background (wearable) | March Premium Collectible: Overgrown Clover Umbrella (wearable) | April Premium Collectible: Blonde Anchor Wig (wearable) |
| May Premium Collectible: Oversized Flower Rug (wearable) | June Premium Collectible: Glowing Contacts (wearable) | July Premium Collectible: Birthday Tent Background (wearable) | August Premium Collectible: Sunflower Fields Background (wearable) |
| September Premium Collectible: Flared Riding Jacket (wearable) | October Premium Collectible: Spooky Brightvale Library Background (wearable) | November Premium Collectible: Whimsical Fall Hood and Wig (wearable) | December Premium Collectible: Holiday Boat Ride Background (wearable) |
Premium Bonus Collectibles - 2013
| January Premium Collectible: Taelia Handheld Plushie (wearable) | February Premium Collectible: Opalescent Wig (wearable) | March Premium Collectible: Sparkling Floral Vine Staff (wearable) |
| April Premium Collectible: Peaceful Water Fountain Background (wearable) | May Premium Collectible: Red Gingham Top (wearable) | June Premium Collectible: Radiant Flower String Lights (wearable) |
| July Premium Collectible: Sunny Day Skirt (wearable) | August Premium Collectible: Summer Flower Tree (wearable) | September Premium Collectible: Pretty Chocolate Bodice (wearable) |
| October Premium Collectible: Spiky Black Lace Cape (wearable) | November Premium Collectible: Sturdy Work Boots (wearable) | December Premium Collectible: Knitted Shirt and Tie (wearable) |
On April 1st, 2013, Premium Members were awarded an extra-special Bonus Collectible item - much to the distress of customisers everywhere! You can view TNT's other 2013 shenanigans at our April Fools guide.
| April 1st, 2013 Premium Collectible: Ultimate Cloud Bow (wearable) |
Premium Boons
Certain factions give the opportunity of activating the Full Pockets boon or the Premium Dreamium boon if you side with them and they emerge victorious from the Battleground of the Obelisk. The Full Pockets boon awards you additional Neopoints when scratching a Space Faerie Scratchcard. The Premium Dreamium boon allows you to send 4 scores per day on the Premium Featured Game, instead of 3. (Or more generally, +1 score sends if there are any gaming events that allow more than 3 game sends.)
Birthday Training
In February 2013, TNT confirmed in an editorial question that, in addition to free training on their respective pet days, Premium subscribers can bring their pets to the Swashbuckling Academy on the pet's personal birthday for free training as well. To check your pet's 'official' birthday, simply go to their pet lookup, and ensure that - if you're in a different time zone - you're matching the date to NST.
Premium Customer Support
The Premium Boards include a Help board where you can ask questions to other Premium users concerning any difficulties with Premium. The Neopets Help page used to include a dedicated FAQ about Premium, but it's not currently available, so if other users can't help you then you'll need to submit a traditional support ticket outlining your issue.
Checking the Status of Your Account
Your current subscription runs out at your next billing date, which you can find here. If your plan is listed as 'recurring,' you will be billed automatically on that date, and your Premium membership renewed.
Updating Your Payment Information
If something about your bank details changes -- for instance, if your debit card expires and you have to get a new one -- you may find that your Premium features suddenly vanish into thin air. Don't panic! This is a common occurrence with a fairly easy fix. Simply go to the Premium drop-down link, and update in order to re-subscribe.
Canceling Premium
In an ideal world, we'd all have enough money to pay for Premium indefinitely. Unfortunately, that isn't always the case. If you've decided you want to end your time as a Premium Member, you'll need to go here. You'll be asked why you wish to cancel; this is for the company's records, and will not have a bearing on your account.
Flash Not Working On Neopets
You will be able to continue using your Premium services until the next time you would normally have paid for them. After that, you'll return to being a normal Neopets player, and no longer be able to get or use:
- Space Faerie Scratchcards
- The Premium Boards
- Your Space Faerie Charm
- The 'Space Faerie' avatar
- The Sixth Pet Slot
- Premium Featured Game
- The Super Shop Wizard
- The Monthly Premium Collectible
You will also no longer be able to see the Premium Cards section of the Neodeck.
However, you will still be able to keep any prizes (other than the Space Faerie Charm) that you received for referring other players, as well as any Neopoints and items you received from Premium Events. The Space Faerie site theme may stay on your account if you were still using it when your subscription ran out, but if you then change to a different theme, you will not be able to return to Space Faerie later.
If you quit Premium and then re-subscribe at a later date, any perks that you've previously gained, such as your Premium Neodeck cards, will automatically reappear.
This article was written by: Dream & Suzuka